How to Build an AI Chatbot with Custom Knowledge

An off-the-shelf chatbot can answer general questions, but its real value is unlocked when it can answer specific questions about your business or products. This practical tutorial provides a step-by-step guide to building an AI chatbot with custom knowledge. We will focus on the popular and effective Retrieval-Augmented Generation (RAG) approach. You will learn how to prepare your knowledge base (e.g., product manuals, FAQs), create vector embeddings, and set up a system where the chatbot can retrieve relevant information to provide accurate and helpful answers. This will enable you to build a powerful customer service bot tailored to your needs.